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NAF ESTABLISHES OFFICE OF OMBUDSMAN

The Chief of the Air Staff (CAS), Air Marshal Oladayo Amao has given the directive for the establishment of the Office of the Ombudsman, this is to enable those outside the Nigerian Air Force (NAF) to have the opportunity to channel their complaints and grievances against the Service.


 The Office will serve as an independent instrument that will provide an objective and compassionate channel for seeking redress.


In approving the establishment of the Office of the Ombudsman, the Chief of the Air Staff (CAS), Air Marshal Oladayo Amao also took into consideration the need to provide an avenue for those outside the Service as well as NAF serving personnel to ventilate their grievances against the Service for immediate resolution.


READ ALSO: ISWAP INSURGENTS AMBUSH MILITARY CONVOY IN BORNO


The CAS believes that putting in place appropriate mechanisms for redress would ensure harmonious relationship and substantially reduce chances of disaffection, improve trust and confidence with the civil populace.


This mechanism is also targeted at increasing motivation and promoting personnel loyalty among NAF serving personnel. It should also be added that since the establishment of the NAF, its personnel have relied mostly on the provisions of the Executive Regulations in channeling their complaints for redress while in some cases, complaints were referred first to immediate superiors even when such complaints are against such superior officers.


However, the individuals outside the Service have over time found it difficult to channel their complaints and grievances to the Service due to absence of a distinct channel. The new Office of the Ombudsman provides an avenue to address these issues.


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